Términos del servicio

These Terms apply to everyone. Sections 20 to 22 add the protections that consumer law in the European Union, the United Kingdom and the United States requires; nothing elsewhere in these Terms takes away a right that the law of your country of residence gives you and does not let you waive.

1. Agreement to these terms

These Terms are a binding agreement between you and AQPRO LIMITED, a company incorporated in the Hong Kong Special Administrative Region under registration number 78622410, with its registered office at Room 511, 5/F, Ming Sang Industrial Building, 19–21 Hing Yip Street, Kwun Tong, Hong Kong ("Clodix", "we", "us").

You accept these Terms by creating an account, subscribing or using the service. If you accept on behalf of a company, you confirm you are authorised to bind it, and "you" means that company. If you do not accept them, do not use the service.

Our Privacy Policy and Refund Policy form part of these Terms.

Section 21 requires users in the United States to resolve disputes by individual arbitration and waives the right to a jury trial and to participate in a class action. You may opt out of it within 30 days.

2. Electronic communications

You agree that we may provide these Terms, changes to them, receipts, notices and other required disclosures electronically — by email to your account address or by posting them in the application — and that electronic records and signatures satisfy any legal requirement that such communications be in writing. This is your consent under the US E-SIGN Act and equivalent rules elsewhere. You may withdraw it by writing to legal@clodix.ai, but we may then have to close your account, because the service is delivered entirely online.

3. The service

Clodix analyses the website you connect, researches your niche and keywords, builds a content plan, and generates, scores and publishes SEO articles and social drafts on your behalf.

Features evolve; we may add, change or remove functionality. We will not materially reduce the core functionality of a paid plan during a billing period you have already paid for, and if we do so for a future period we will give you the notice in section 23 so you can cancel.

4. Accounts

You must be at least 18 years old and legally able to enter into a contract. Give accurate registration details and keep them current, keep your credentials confidential, and tell us at info@clodix.ai as soon as you suspect unauthorised access. You are responsible for everything done under your account.

One subscription covers one organisation and one connected website. Additional websites are billed as additional subscriptions. Sharing a single subscription across unrelated businesses requires a separate agreement with us.

5. Subscriptions, prices and payment

Clodix is sold as a recurring subscription. Current plans and prices are shown at www.clodix.ai/pricing and are stated in US dollars (USD). The Autopilot plan is offered monthly, quarterly and annually; the price, the billing period, the renewal date and the amount of the first charge are all shown to you at checkout before you pay.

• Automatic renewal. Your subscription renews automatically at the end of each billing period — every month, three months or twelve months, according to the plan you chose — and we charge the payment method on file at the then-current price for that plan. This continues until you cancel. You can cancel at any time, online, in the same few clicks it took to subscribe: see section 7.
• Billing. We charge through our payment processor, Stripe, at subscription and at each renewal. If you do not recognise a charge on your statement, contact info@clodix.ai before disputing it with your bank — see section 12 of the Refund Policy.
• Failed payments. If a charge fails we may retry it over the following days and suspend access until payment succeeds. If it still fails we may cancel the subscription.
• Taxes. Prices are exclusive of VAT, GST, sales tax and similar charges. Where we are required to collect them we add them at checkout and show the amount before you pay. You are responsible for giving us an accurate billing country and, where applicable, a valid business tax number.
• Price changes. We give you at least 30 days' notice by email before a price increase takes effect for your subscription. If you do not want the new price, cancel before it applies; the increase never applies to a period you have already paid for.
• Refunds. Fees are non-refundable except as set out in our Refund Policy or where mandatory consumer law says otherwise.
• Credits. Credits, including those bought in a credit pack, have no cash value, cannot be transferred or exchanged for money, and can only be used while your subscription is active. Credit packs are non-refundable except as set out in section 8 of the Refund Policy.

6. Plan limits and fair use

Your use of the AI features is measured in credits, not in a fixed number of articles. Each subscription includes a monthly limit of credits; the amount depends on the plan term you chose and is shown on www.clodix.ai/pricing. The credit price of each action (an article, a cover image, a social post, a plan rebuild) is shown in the app and in our help centre, and we may change these prices and limits for future periods with notice under section 23.

• When credits are used. The credits for an action are deducted when it starts. If you do not have enough credits, the action does not start.
• Reset, no rollover. The monthly limit renews on your billing date, and credits left over from the previous month's limit expire; they do not roll over.
• Failed generations. If a generation fails for good, after we have retried it, the credits it charged are returned to your balance. A retry does not charge you twice.
• Credit packs. You can buy additional credits in a one-time credit pack while your subscription is active. Packs are not part of the monthly limit, and their terms are in section 8 of the Refund Policy.

We may apply reasonable rate limits to protect the service, and we may contact you about moving to a different arrangement if your usage is far outside normal single-account use.

7. Cancellation and termination

You can cancel at any time and online, from Settings → Plan → Manage billing, which opens the billing portal where you cancel in a click; or by writing to info@clodix.ai. Cancellation takes effect at the end of the current billing period: you keep access until then and you are not charged again. You will receive confirmation of the cancellation by email.

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, if your use creates a security, legal or financial risk to us or to others, or if we discontinue the service. Where the breach can be fixed and it is practical to do so, we will give you notice and 30 days to fix it first. If we discontinue the service, we refund the unused prepaid part of your subscription.

After termination we keep your data for the periods set out in the Privacy Policy. Export anything you need before you cancel.

8. Your content

You keep all rights in the website content, brand information, keywords, credentials and other material you provide ("Customer Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process and transmit it strictly in order to operate the service for you — including sending prompt material to our AI providers and publishing to the platforms you connect. This licence ends when the content is deleted, save for backups that expire on their normal cycle.

You confirm that you hold the rights to the Customer Content and to the websites and accounts you connect, and that our use of them as described here infringes nobody's rights.

9. Generated output

To the extent that we hold any rights in the articles, images and social posts produced for your account ("Output"), we assign them to you once the fees for the relevant billing period are paid. Until then you have a licence to use them, which we can suspend if payment fails.

Output is generated by AI models and may be inaccurate, incomplete, out of date, or resemble existing material. We do not warrant that Output is original or factually correct, and we do not warrant that it will achieve any ranking, traffic, indexing, impression or conversion result. We are not responsible for how search engines or social platforms treat content published from Clodix, including ranking changes, deindexing, manual actions or account penalties.

You are responsible for reviewing Output before publishing it. Similar prompts by different customers can produce similar Output; we do not grant exclusivity over any phrase, structure or idea in Output.

10. AI transparency and disclosure

Where the EU Artificial Intelligence Act, or any equivalent law where you or your readers are, requires that AI-generated content be disclosed or machine-readably marked, complying is your responsibility as the deployer who publishes it. You decide what goes live, on which site, under which byline.

We help where we can: Output is delivered to you with the metadata our AI providers attach, and we will not remove or defeat a provenance marker. We do not represent Output as human-written, and you must not represent it as human-written where a law or a platform policy requires otherwise.

If you publish in a regulated field — health, legal, financial — you are responsible for any professional-review, licensing or disclaimer requirement that applies.

11. Acceptable use

You may not use Clodix to produce or publish content that:

• is unlawful, defamatory, harassing, hateful or sexually explicit, or that sexually exploits minors;
• infringes intellectual property, publicity or privacy rights;
• impersonates a person or organisation, or otherwise deceives readers about who is publishing;
• constitutes a fake or incentivised review, testimonial or endorsement, or a fabricated celebrity or expert endorsement — these are separately unlawful under the US FTC Rule on Consumer Reviews and Testimonials and under EU Directive 2005/29/EC as amended;
• makes medical, legal, financial or other claims that require a licence or qualification you do not hold, or that are unsubstantiated;
• is spam, malware, phishing, or part of a bulk doorway, scraped or parasite-SEO site network; or
• is published to websites, domains or accounts you do not own or are not authorised to manage.

You also may not reverse engineer or decompile the service, circumvent its limits, quotas or security, access it by automated means other than the interfaces we document, use it or its Output to build or train a competing model or product, or resell, sublicense or white-label it without a written agreement with us.

We may investigate suspected breaches, and may remove content or suspend an account where we reasonably believe this section has been breached.

12. Third-party platforms

Connecting WordPress, Ghost, Shopify, Telegram, Facebook/Instagram, Google Search Console or any other platform means accepting that platform's own terms, and you must comply with them. We are not responsible for their availability, API changes, pricing, content policies or actions against your account, and an integration breaking because a platform changed is not a failure of our service. You may disconnect an integration at any time; we delete the stored credentials when you do.

13. Availability

We aim to keep Clodix available continuously but do not promise uninterrupted or error-free operation. We may perform maintenance, apply updates and impose temporary limits. Unless we have signed a separate written agreement with you, the service comes with no service level agreement and no uptime guarantee. Features labelled beta or experimental are provided as-is and may be changed or withdrawn at any time.

14. Feedback

If you send us ideas, suggestions or feedback about the service, we may use them without restriction and without owing you anything. You are not obliged to send us any.

15. Disclaimer of warranties

To the maximum extent permitted by law, the service and all Output are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty as to accuracy, originality, search rankings, traffic or revenue.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Nothing here excludes the statutory rights of consumers, including under the EU Digital Content Directive, the UK Consumer Rights Act 2015 and US state consumer protection law.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, business, data, goodwill, traffic or rankings, even if we were told such damage was possible.

Our total aggregate liability arising out of or relating to the service or these Terms will not exceed the greater of (a) the fees you paid us in the twelve months before the event giving rise to the claim, or (b) USD 100.

These limits apply to every theory of liability — contract, tort, statute or otherwise — and survive termination. They do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be excluded. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so parts of this section may not apply to you.

17. Indemnification

You will defend, indemnify and hold us harmless against third-party claims, and against the damages, losses and reasonable legal costs arising from them, that result from your Customer Content, from content you publish through the service, from your breach of these Terms or of applicable law, or from your use of a website or account you were not authorised to use.

We will defend you against a third-party claim that the service itself infringes their intellectual property rights, and pay the damages finally awarded, provided you notify us promptly, let us control the defence and cooperate with it. This does not apply to a claim arising from your Customer Content, from Output you published without reviewing, or from a combination of the service with something we did not supply.

18. Copyright and takedown

If you believe content published through Clodix infringes your copyright, write to legal@clodix.ai with:

1. your physical or electronic signature;
2. identification of the copyrighted work you say has been infringed;
3. the URL or other identification of the material you want removed;
4. your name, address, telephone number and email address;
5. a statement that you believe in good faith that the use is not authorised by the owner, its agent or the law; and
6. a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorised to act for them.

We will remove or disable access to material that is the subject of a valid notice, tell the account holder, and pass on any counter-notice they send. We terminate the accounts of repeat infringers. Knowingly making a material misrepresentation in a notice or counter-notice can make you liable for damages under 17 U.S.C. §512(f).

19. Agencies, resellers and affiliates

Managing sites for clients is allowed, provided you have their written authorisation and remain responsible for their content and for compliance with these Terms. Reselling, white-labelling or redistributing Clodix requires a separate written agreement with us. Affiliate participation is governed by the affiliate terms provided when you join.

20. Export controls and sanctions

You confirm that you are not located in, ordinarily resident in, or acting on behalf of anyone located in a country or territory subject to comprehensive sanctions, and that you are not named on the US Treasury Department's Specially Designated Nationals list, the US Commerce Department's Denied Persons or Entity lists, the EU or UK consolidated sanctions lists, or any equivalent list applicable to us. You will not use, export or re-export the service in breach of US, EU, UK or Hong Kong export control and sanctions law.

21. Dispute resolution for users in the United States

This section applies only if you are resident in, or a business established in, the United States. It affects your legal rights — read it.

21.1 Talk to us first. Before starting an arbitration, send a written notice of dispute to legal@clodix.ai describing the problem and the relief you want, together with your account email. We will do the same for a claim against you. If we cannot resolve it within 60 days, either of us may start arbitration. This step is a condition of starting arbitration.

21.2 Binding individual arbitration. Any dispute arising out of or relating to these Terms or the service that is not resolved under 21.1 will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, rather than in court. The arbitrator decides all issues, including the scope and enforceability of this section. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

21.3 Where and how. Arbitration will be conducted by document submission or by telephone or video conference unless the arbitrator decides a hearing is necessary; if one is, it will take place in the county where you live, or somewhere else we both agree. We will pay the arbitration fees that the AAA rules require us to pay, and we will not seek our legal costs from you unless the arbitrator finds your claim frivolous.

21.4 Small claims. Either of us may instead bring an individual claim in small claims court, if it qualifies.

21.5 No class actions; jury waiver. Claims may be brought only in your individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. You and we each waive the right to a trial by jury. This does not waive a right to bring a public injunctive relief claim where the law does not permit that waiver; such a claim is severed from arbitration and stayed until the arbitration concludes.

21.6 Opt out. You can reject this section within 30 days of first accepting these Terms by emailing legal@clodix.ai with the subject "Arbitration opt-out" and stating your name and account email. Opting out costs you nothing and affects nothing else; if you opt out, section 22 applies to you instead. If we materially change this section in future, you may reject the change on the same terms within 30 days of notice.

21.7 Severability. If 21.5 is found unenforceable as to a particular claim, that claim — and only that claim — is severed from arbitration and goes to the courts identified in section 22; the rest of this section survives.

22. Governing law, and consumers outside the United States

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-law rules, and the courts of Hong Kong have exclusive jurisdiction — subject to the following.

If you are a consumer resident in the EU or the EEA, you keep every protection given to you by the mandatory law of your country of residence, and you may bring proceedings against us, and must be sued by us, in the courts of that country. Our contract with you is concluded in English. If we cannot settle a complaint between us, you can approach the alternative dispute resolution body or consumer authority in your country; your national European Consumer Centre (eccnet.eu) will point you to the right one. The European Commission's online dispute resolution platform ceased operating on 20 July 2025 and is no longer available.

If you are a consumer resident in the United Kingdom, you keep every protection of the mandatory law of the UK, including the Consumer Rights Act 2015, and you may bring proceedings in the courts of England and Wales, Scotland or Northern Ireland as applicable.

If you are a consumer resident in the United States, section 21 applies to you; where it does not, the courts identified in this section do, and you keep every non-waivable protection of the consumer law of your state.

We would much rather solve problems directly — write to legal@clodix.ai before starting formal proceedings anywhere.

23. Changes to these terms

We may update these Terms. Material changes take effect 30 days after we notify you by email or in the application; other changes take effect when posted. Continuing to use the service after a material change takes effect means you accept the new version. If you do not accept it, cancel before it takes effect and, if you have prepaid for a period that extends beyond that date, tell us and we will refund the unused part.

24. Force majeure

Neither of us is liable for a failure to perform caused by events beyond our reasonable control, including infrastructure and network outages, provider or AI-model failures, acts of government, sanctions, war, civil unrest, pandemic or natural disaster. Payment obligations already incurred are not excused.

25. Assignment

You may not assign these Terms without our written consent. We may assign them to an affiliate, or in connection with a merger, acquisition or sale of assets, on notice to you.

26. General

Notices to you go to your account email address; notices to us go to legal@clodix.ai. These Terms, together with the Privacy Policy and the Refund Policy, are the entire agreement between us and replace any earlier understanding on the same subject. If a provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force. Failing to enforce a right is not a waiver of it. Nothing here creates a partnership, joint venture, agency or employment relationship, and there are no third-party beneficiaries. Sections 8, 9, 15, 16, 17, 21, 22 and 26 survive termination. These Terms are written in English; a translation is provided for convenience only and the English version prevails.

27. Contact

AQPRO LIMITED

Room 511, 5/F, Ming Sang Industrial Building, 19–21 Hing Yip Street, Kwun Tong, Hong Kong

Registration number 78622410

• Legal notices, takedowns and arbitration opt-outs: legal@clodix.ai
• Support and billing: info@clodix.ai
• Privacy and data rights: privacy@clodix.ai